top of page

Contact/FAQ

At Moose Electric, we value our clients and strive to provide exceptional service. If you have any questions, comments, or special requests, please don't hesitate to reach out to us. We would love to hear from you.

scan QR code to add us to your contacts

Scan to add us to your contacts

  • Where is Moose Electric located?
    We are located in Northern Idaho, in the city of Hayden, proudly serving our community and surrounding areas.
  • What payment methods do you accept?
    Moose Electric accepts all major credit cards, debit cards, check, cash, Apple Pay, Google Pay, Venmo, and PayPal.
  • What electrical services do you provide?
    Moose Electric offers a wide range of electrical services including residential and commercial electrical installations, repairs, and maintenance. Our specialties include new construction and remodel wiring, troubleshooting, lighting updates, panel upgrades, standby generators, EV car chargers, and more.
  • Do you provide warranties on your work?
    Yes, we offer warranties on all our electrical work. We stand behind the quality of our services, and if you experience any issues after the job is completed, we’ll make it right.
  • What are your business hours?
    Moose Electric is open 7 days a week from 8 AM to 5 PM. Weekends availability at no additional charge. We also offer emergency services outside of regular business hours.
  • Do you handle both residential and commercial electrical work?
    Moose Electric serves both residential and commercial clients. Whether you need electrical work for your home or business, we have the skills and experience to get the job done right, while maintaining efficiency, and adhering to current electrical code and best practices.
  • How do I request a quote for electrical services?
    You can easily request a free, no-obligation quote by calling or texting us at (208-626-9297) or filling out the contact form on our website. We’ll get back to you with a detailed estimate as soon as possible.
  • Are your electricians licensed and insured?
    Absolutely! We are fully licensed and insured to ensure the highest quality of service and safety for your home or business.
  • What is your service area for electrical work?
    We service Northern Idaho and Eastern Washington
  • Do you offer whole-house rewiring services?
    Yes, Moose Electric offers complete rewiring services for homes that require major electrical updates. Whether you’re remodeling or dealing with outdated wiring, we ensure your home’s electrical system is safe and up to code.
  • Do you provide electrical services for new construction?
    Yes, we offer electrical installation services for new construction projects. Whether you’re building a new home, addition, office, or commercial property, we can design and install a safe and efficient electrical system to meet your needs.
  • Can you help with electrical code violations?
    Yes, we can help identify and fix electrical code violations. If your property has been cited for code violations, our team can perform the necessary repairs and bring your electrical system up to code.
  • Can you help with troubleshooting electrical issues?
    Absolutely! If you're experiencing electrical problems such as frequent outages, switch issues, dead outlets, or other issues, Moose Electric can quickly diagnose and resolve the issue. Our licensed electricians will get your system working properly again.
  • Can you install backup standby generators?
    Yes, we install backup generators for homes and businesses. We’ll help you choose the right generator for your needs and provide professional installation to ensure it works properly when you need it most.
  • How do I know if my circuit breakers are working properly?
    If your circuit breakers are frequently tripping, it may indicate an issue with your electrical system. Other signs of faulty breakers include flickering lights, sparks, or burning smells. If you notice any of these, turn the affected breaker off and call Moose Electric to inspect and replace your breakers if necessary.
  • Do you install ceiling fans and other fixtures?
    Yes, we provide installation services for ceiling fans, light fixtures, chandeliers, and other electrical fixtures. Our expert team ensures that your installations are safe and function properly.
  • Can you upgrade/replace electrical panels?
    Yes, we can perform electrical panel replacement and full service upgrades to ensure your home or business is equipped to handle modern electrical demands. Whether you're adding new appliances or need a more powerful system, we’ll ensure your panel is safe and up to code.
  • Can you install security lighting or outdoor lighting?
    Yes, we offer outdoor and security lighting installation to enhance the safety and curb appeal of your home or business. From motion sensors to landscape lighting, we can help illuminate your property.
  • What should I do if I have a power outage?
    If you're experiencing a power outage, first check to see if it's affecting your entire neighborhood. If it’s isolated to your property, check your circuit breakers and ensure nothing is tripped. If the problem persists, call Moose Electric to schedule an inspection or repair.
  • What should I do if my circuit breaker keeps tripping?
    If your circuit breaker is constantly tripping, it may indicate an overloaded circuit, a short circuit, or a fault in the wiring. Turn off all electrical appliances connected to the circuit and contact Moose Electric for an inspection and proper diagnosis.
  • Can you install energy-saving LED lights?
    Yes, we can install energy-efficient LED lighting for your home or business. LED lights not only save on energy costs but also last longer and provide better lighting solutions. Contact us to learn more about upgrading to LED lights.
  • How do I know if my electrical system needs an upgrade?
    Signs that your electrical system may need an upgrade include frequent tripped breakers, arcing, flickering lights, outdated wiring, no main breaker (split bus panel) or an inability to handle new appliances. If you’re unsure, our licensed electricians can assess your system and recommend any necessary upgrades.
  • Can you install EV chargers?
    Moose Electric specializes in installing electric vehicle (EV) chargers at your home or business. We can help you select the best model and ensure proper installation for safe and efficient charging.
  • Can you install a surge protector for my home?
    Yes, Moose Electric offers whole-house surge protector installation to safeguard your appliances and electronics from power surges. It’s an affordable and important investment to protect your electrical devices from unexpected spikes in voltage.
  • How can I make my electrical system safer?
    There are many ways to improve the safety of your electrical system, including installing smoke detectors, upgrading your outdated electrical panel, and adding surge protection, replacing damaged receptacles and devices, ensuring circuits requiring GFCI are properly protected, Propper grounding and bonding, Moose Electric can assess your system and recommend safety improvements.
scan QR code to add us to your contacts

Scan to add us to your contacts

Request an estimate

Please take a moment to fill out the form.

Thanks for submitting!

bottom of page